/* =====================================================================
   QaLyZa, site C « Site isométrique » : assets/assistant.css
   La bulle et le panneau de l'assistant (assets/assistant.js), chargés
   après site.css dont ils reprennent les jetons : le panneau suit la
   bascule Jour / Nuit. Bulle verte, comme le bouton principal ; jamais de
   rouge, sauf pour signaler une erreur de saisie.
   ===================================================================== */

/* ---------- Bulle ---------- */
.assistant-bulle {
  position: fixed; z-index: 50;
  right: max(16px, env(safe-area-inset-right)); bottom: max(16px, env(safe-area-inset-bottom));
  display: inline-flex; align-items: center; gap: 10px;
  height: 54px; padding: 0 20px 0 16px; border: 0; border-radius: 18px; cursor: pointer;
  font: 600 15px/1 var(--font-sans); letter-spacing: -0.005em; color: #fff;
  background: linear-gradient(180deg, #2c8058 0%, #1f5f41 100%);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .2), 0 0 0 1px rgba(13, 61, 44, .55), 0 18px 40px -16px rgba(13, 61, 44, .8);
  opacity: 0; transform: translateY(14px); visibility: hidden;
  transition: opacity .4s var(--ease), transform .55s var(--ease-sortie), box-shadow .25s var(--ease-sortie), visibility 0s linear .4s;
}
.assistant-bulle.est-visible {
  opacity: 1; transform: none; visibility: visible;
  transition: opacity .4s var(--ease), transform .55s var(--ease-sortie), box-shadow .25s var(--ease-sortie), visibility 0s;
}
.assistant-bulle.est-visible:hover {
  transform: translateY(-1px);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .26), 0 0 0 1px rgba(13, 61, 44, .6),
    0 22px 44px -16px rgba(36, 107, 73, .9), 0 0 0 5px rgba(87, 192, 138, .16);
}
.assistant-bulle.est-masquee {
  opacity: 0; transform: translateY(10px) scale(.96); visibility: hidden; pointer-events: none;
  transition: opacity .2s var(--ease), transform .3s var(--ease-sortie), visibility 0s linear .3s;
}
.assistant-bulle svg { width: 22px; height: 22px; flex: none; }

/* ---------- Le salut, au-dessus de la bulle (au bout de 10 secondes sur le site) ---------- */
.assistant-invitation {
  position: fixed; z-index: 50;
  right: max(16px, env(safe-area-inset-right)); bottom: calc(max(16px, env(safe-area-inset-bottom)) + 66px);
  width: min(296px, 100vw - 32px);
  opacity: 0; transform: translateY(10px) scale(.98); transform-origin: 100% 100%;
  transition: opacity .3s var(--ease), transform .5s var(--ease-sortie);
}
.assistant-invitation.est-visible { opacity: 1; transform: none; }
.assistant-invitation-message {
  display: flex; align-items: flex-start; gap: 11px; width: 100%;
  padding: 13px 40px 14px 13px; border-radius: 18px 18px 6px 18px; cursor: pointer; text-align: left;
  border: 1px solid var(--verre-trait); color: var(--texte);
  background: color-mix(in srgb, var(--surface) 94%, transparent);
  -webkit-backdrop-filter: blur(20px) saturate(1.5);
  backdrop-filter: blur(20px) saturate(1.5);
  box-shadow: 0 24px 50px -26px var(--ombre), 0 8px 18px -14px var(--ombre);
  transition: border-color .2s, box-shadow .2s;
}
.assistant-invitation-message:hover { border-color: color-mix(in srgb, var(--accent) 45%, transparent); }
.assistant-invitation-avatar { flex: none; width: 34px; height: 34px; }
.assistant-invitation-avatar svg { display: block; width: 34px; height: 34px; }
.assistant-invitation-corps { display: grid; gap: 2px; min-width: 0; }
.assistant-invitation-corps strong { font-size: 12.5px; font-weight: 600; line-height: 1.3; color: var(--texte-2); }
.assistant-invitation-texte { min-height: 21px; font-size: 15px; font-weight: 500; line-height: 1.4; }
.assistant-invitation-texte .assistant-points { padding: 7px 0 4px; }
.assistant-invitation-fermer {
  position: absolute; top: 8px; right: 8px; display: grid; place-items: center;
  width: 28px; height: 28px; padding: 0; border: 0; border-radius: 9px; cursor: pointer;
  background: transparent; color: var(--texte-2);
  transition: background-color .2s, color .2s;
}
.assistant-invitation-fermer:hover { background: var(--accent-doux); color: var(--texte); }
.assistant-invitation-fermer svg { width: 12px; height: 12px; }

/* ---------- Panneau ---------- */
.assistant-voile { display: none; }
.assistant-panneau {
  position: fixed; z-index: 70;
  right: max(16px, env(safe-area-inset-right)); bottom: max(16px, env(safe-area-inset-bottom));
  width: min(408px, 100vw - 32px); height: min(660px, 100svh - var(--entete-h) - 48px);
  display: flex; flex-direction: column; overflow: hidden;
  border-radius: 22px; border: 1px solid var(--verre-trait); color: var(--texte);
  background: color-mix(in srgb, var(--surface) 94%, transparent);
  -webkit-backdrop-filter: blur(24px) saturate(1.5);
  backdrop-filter: blur(24px) saturate(1.5);
  box-shadow: 0 40px 90px -40px var(--ombre), 0 12px 30px -24px var(--ombre);
  opacity: 0; transform: translateY(16px) scale(.985); transform-origin: 100% 100%;
  transition: opacity .25s var(--ease), transform .45s var(--ease-sortie);
}
.assistant-panneau.est-ouvert { opacity: 1; transform: none; }
.assistant-panneau::before {
  content: ''; position: absolute; inset: 0 0 auto 0; height: 170px; pointer-events: none;
  background: radial-gradient(85% 100% at 0% 0%, color-mix(in srgb, var(--q-mint) 22%, transparent), transparent 70%);
}

.assistant-tete {
  position: relative; display: flex; align-items: center; gap: 10px;
  padding: 14px 14px 13px 16px; border-bottom: 1px solid var(--trait);
}
.assistant-avatar { flex: none; width: 36px; height: 36px; }
.assistant-avatar svg { display: block; width: 36px; height: 36px; }
.assistant-titres { flex: 1; min-width: 0; }
.assistant-titres h2 { font-size: 15.5px; font-weight: 600; line-height: 1.25; letter-spacing: -0.008em; }
.assistant-titres p { margin-top: 1px; font-size: 12.5px; line-height: 1.35; color: var(--texte-2); }
.assistant-action, .assistant-fermer {
  flex: none; display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  height: 36px; border-radius: 11px; border: 1px solid var(--trait-2); cursor: pointer;
  background: color-mix(in srgb, var(--surface) 70%, transparent);
  font-size: 13px; font-weight: 600; color: var(--texte);
  transition: background-color .2s, border-color .2s;
}
.assistant-action { padding: 0 11px 0 9px; }
.assistant-fermer { width: 36px; padding: 0; }
.assistant-action:hover, .assistant-fermer:hover { background: var(--accent-doux); border-color: color-mix(in srgb, var(--accent) 50%, transparent); }
.assistant-action svg { width: 18px; height: 18px; }
.assistant-fermer svg { width: 14px; height: 14px; }

/* ---------- Fil de la conversation ---------- */
.assistant-fil {
  position: relative; flex: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain;
  display: flex; flex-direction: column; gap: 10px; padding: 16px 16px 14px;
}
.assistant-fil:focus-visible { outline-offset: -3px; border-radius: 0; }
.assistant-msg {
  max-width: 88%; padding: 10px 14px; border-radius: 16px;
  font-size: 14.5px; line-height: 1.52; overflow-wrap: anywhere; text-wrap: pretty;
}
.assistant-msg > * + * { margin-top: 8px; }
.assistant-msg ul, .assistant-msg ol { display: grid; gap: 4px; }
.assistant-msg li { position: relative; padding-left: 15px; }
.assistant-msg ul li::before {
  content: ''; position: absolute; left: 2px; top: .64em; width: 5px; height: 5px; border-radius: 50%; background: var(--accent);
}
.assistant-msg ol { counter-reset: point; }
.assistant-msg ol li { counter-increment: point; padding-left: 19px; }
.assistant-msg ol li::before { content: counter(point) '.'; position: absolute; left: 0; color: var(--texte-2); font-variant-numeric: tabular-nums; }
.assistant-msg.est-assistant {
  align-self: flex-start; background: var(--fond-2); border: 1px solid var(--trait); border-bottom-left-radius: 6px;
}
.assistant-msg.est-visiteur {
  align-self: flex-end; color: #fff; white-space: pre-wrap; border-bottom-right-radius: 6px;
  background: linear-gradient(180deg, #2c8058 0%, #1f5f41 100%);
}
.assistant-note {
  align-self: center; max-width: 92%; font-size: 12.5px; line-height: 1.45; color: var(--texte-2); text-align: center; text-wrap: balance;
}
.assistant-points { display: inline-flex; gap: 4px; padding: 6px 0; }
.assistant-points i {
  width: 6px; height: 6px; border-radius: 50%; background: var(--texte-2); opacity: .3;
  animation: assistant-points 1.2s ease-in-out infinite;
}
.assistant-points i:nth-child(2) { animation-delay: .15s; }
.assistant-points i:nth-child(3) { animation-delay: .3s; }
@keyframes assistant-points {
  0%, 80%, 100% { opacity: .25; transform: none; }
  40% { opacity: .9; transform: translateY(-3px); }
}

/* ---------- Suggestions, saisie, mention ---------- */
.assistant-suggestions { display: flex; flex-wrap: wrap; gap: 8px; padding: 0 16px 12px; }
.assistant-suggestions button {
  min-height: 34px; padding: 6px 12px; border-radius: 11px; cursor: pointer;
  border: 1px solid var(--trait-2); background: color-mix(in srgb, var(--surface) 60%, transparent);
  font-size: 13.5px; font-weight: 500; line-height: 1.3; text-align: left; color: var(--texte);
  transition: background-color .2s, border-color .2s;
}
.assistant-suggestions button:hover { background: var(--accent-doux); border-color: color-mix(in srgb, var(--accent) 50%, transparent); }

.assistant-saisie { display: flex; align-items: flex-end; gap: 8px; padding: 12px 12px 8px; border-top: 1px solid var(--trait); }
.assistant-saisie textarea {
  flex: 1; min-width: 0; height: 46px; min-height: 46px; max-height: 132px; resize: none;
  padding: 12px 14px; border-radius: 14px; border: 1px solid var(--trait-2);
  background: var(--surface); color: var(--texte); font: 15px/1.45 var(--font-sans);
  transition: border-color .2s, box-shadow .2s;
}
.assistant-saisie textarea::placeholder { color: var(--texte-2); }
.assistant-saisie textarea:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-doux); }
.assistant-envoyer {
  flex: none; display: grid; place-items: center; width: 46px; height: 46px; padding: 0;
  border: 0; border-radius: 14px; color: #fff; cursor: pointer;
  background: linear-gradient(180deg, #2c8058 0%, #1f5f41 100%);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .2), 0 0 0 1px rgba(13, 61, 44, .55);
  transition: opacity .2s;
}
.assistant-envoyer:disabled { opacity: .4; cursor: default; }
.assistant-envoyer svg { width: 20px; height: 20px; }
.assistant-mention { padding: 0 16px 12px; font-size: 11.5px; line-height: 1.45; color: var(--texte-2); }
.assistant-mention a { color: inherit; text-decoration: underline; text-underline-offset: 2px; }

/* ---------- Fiche de contact ---------- */
.assistant-fiche {
  align-self: stretch; display: grid; gap: 10px; padding: 15px 14px 13px;
  border-radius: 16px; border: 1px solid color-mix(in srgb, var(--accent) 35%, var(--trait-2));
  background: var(--surface); box-shadow: 0 16px 34px -26px var(--ombre);
}
.assistant-fiche h3 { font-size: 15px; font-weight: 600; line-height: 1.3; }
.assistant-fiche-intro { margin-top: -5px; font-size: 13px; line-height: 1.45; color: var(--texte-2); }
.assistant-champ { display: grid; gap: 4px; min-width: 0; }
.assistant-champ label { font-size: 12.5px; font-weight: 600; color: var(--texte-2); }
.assistant-champ input, .assistant-champ select, .assistant-champ textarea {
  width: 100%; min-height: 40px; padding: 8px 11px; border-radius: 10px;
  border: 1px solid var(--trait-2); background: var(--fond); color: var(--texte);
  font: 14.5px/1.4 var(--font-sans);
}
.assistant-champ textarea { resize: vertical; min-height: 64px; }
.assistant-champ :is(input, select, textarea):focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-doux); }
.assistant-champ [aria-invalid="true"] { border-color: var(--signal); }
.assistant-duo { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 10px; }
.assistant-consentement { display: flex; align-items: flex-start; gap: 9px; font-size: 12.5px; line-height: 1.45; color: var(--texte-2); }
.assistant-consentement input { flex: none; width: 18px; height: 18px; margin: 1px 0 0; accent-color: var(--q-green); }
.assistant-consentement a { color: var(--accent); font-weight: 600; }
.assistant-consentement.est-invalide { color: var(--signal); }
.assistant-piege { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
.assistant-fiche-erreur { font-size: 12.5px; line-height: 1.45; color: var(--signal); }
.assistant-fiche-envoyer {
  height: 44px; border: 0; border-radius: 12px; cursor: pointer;
  font: 600 15px/1 var(--font-sans); color: #fff;
  background: linear-gradient(180deg, #2c8058 0%, #1f5f41 100%);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .2), 0 0 0 1px rgba(13, 61, 44, .55), 0 12px 26px -14px rgba(13, 61, 44, .75);
}
.assistant-fiche-envoyer:disabled { opacity: .6; cursor: progress; }
.assistant-fiche-pied { font-size: 11.5px; color: var(--texte-2); }
.assistant-merci {
  align-self: stretch; display: flex; align-items: flex-start; gap: 10px; padding: 12px 14px;
  border-radius: 14px; border: 1px solid color-mix(in srgb, var(--accent) 30%, transparent);
  background: var(--accent-doux); font-size: 14px; line-height: 1.45;
}
.assistant-merci span { flex: none; color: var(--accent); }
.assistant-merci svg { display: block; width: 20px; height: 20px; margin-top: 1px; }

/* ---------- Téléphone : bulle ronde, panneau en feuille basse ---------- */
@media (max-width: 767px) {
  .assistant-bulle { width: 54px; padding: 0; justify-content: center; }
  .assistant-bulle-texte { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
  .assistant-voile {
    display: block; position: fixed; inset: 0; z-index: 69; background: rgba(4, 10, 8, .44);
    opacity: 0; transition: opacity .35s var(--ease);
  }
  .assistant-voile.est-actif { opacity: 1; }
  .assistant-panneau {
    left: 0; right: 0; bottom: 0; width: 100%; height: min(88svh, 720px);
    border-radius: 22px 22px 0 0; transform: translateY(28px);
  }
  .assistant-saisie textarea, .assistant-champ :is(input, select, textarea) { font-size: 16px; }  /* pas de zoom au focus sur iOS */
  .assistant-mention { padding-bottom: max(12px, env(safe-area-inset-bottom)); }
}
@media (max-width: 359px) {
  .assistant-action span { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
  .assistant-action { width: 36px; padding: 0; }
  .assistant-duo { grid-template-columns: minmax(0, 1fr); }
}

@media print {
  .assistant-bulle, .assistant-invitation, .assistant-panneau, .assistant-voile { display: none !important; }
}